Compatible models
Frequently asked questions
It's delivery time
Unless there are special circumstances, it is usually delivered within 2-4 business days. Some pre-sale products need international transportation, it will be delivered within 7-14 business days. If you want to know more details, welcome to contact us, we will wholeheartedly provide you with the best service!
Can I return it?
Taranock Energy is a responsible company. If you are not satisfied with the product you received, you can return it for a refund without any reason within 7 days after receiving the product.
Is there a separate shipping charge?
All products on sale are exempt from shipping fees and you will not have to pay any additional costs. Except for products marked as pre-orders, pre-orders will be shipped via international logistics and shipping fees will be charged accordingly. Please contact our customer team for details.
After placing an order, will I receive order information and tracking information?
Yes! After you place your order, we will send your shipment as soon as possible and keep you updated on the logistics status via email.
How is the battery quality?
We are a certified production supplier and distributor, and have strict requirements for product production. If the goods you receive have any quality problems, you are welcome to return and refund within 7 days, and give us feedback.
You can order in bulk.
Of course, we support wholesale model, welcome to fill in the form below to submit your contact details and needs, we have professionals to contact with you to provide the most affordable plan!